FAQ Ordering



When will my order ship?  

We ship all orders from our shop in Tulsa, OK the next business day, sometimes 2 business days if we've had a large number of orders. If you ordered a subscription box with your order, it will ship separately with the rest of our monthly subscription box batch.

All subscription boxes ship in the first week of each month. The cutoff for each month's box is the end of the previous month. (For example, if you signed up between July 1–July 31, your first box will ship in the first week of August.) All subsequent boxes will also ship in the first week of each month thereafter.


Can I purchase a Matter subscription and other items together?  

Yes. Your regular items will ship in 1–2 business days and your subscription box will ship in the first week of the next month with the rest of our subscription box batch.

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